Kaupapahere Tūmataitinga (Privacy Policy)
Nā tō rourou, nā taku rourou, ka ora ai te iwi. Your privacy is paramount to us at Kiwi Furniture Restorers. This policy outlines how we collect, use, manage, and protect your personal information in accordance with New Zealand privacy principles and other applicable laws.
Ngā Mōhiohio Ka Kohia e Mātou (Information We Collect)
Ka kohia noa mātou i ngā mōhiohio e tika ana mō ā mātou ratonga. We collect information necessary to provide our furniture restoration and repair services effectively. This may include:
- Ngā Mōhiohio Whakapā (Contact Information): Your name, physical address, email address, and phone number when you enquire about our services, request a quote, or engage us for work.
- Ngā Mōhiohio Mahi (Job-Specific Information): Details about the furniture item you wish to have restored or repaired, including its condition, history (if provided), and your specific requirements for the restoration work such as antique furniture repair, modern furniture repair, joinery repair, veneer replacement, French polishing, upholstery repair, furniture painting and finishing, structural repairs, scratch and dent removal, or custom furniture modifications.
- Ngā Mōhiohio Utu (Payment Information): While we do not store sensitive payment card details on our site, information related to your transactions (e.g., invoice details, payment status) may be recorded for administrative and accounting purposes. All payment processing is handled by secure third-party payment gateways.
- Ngā Mōhiohio Whakamahi Paetukutuku (Website Usage Information): Non-personally identifiable information about how you interact with our online platform, such as IP addresses, browser type, referring pages, and access times, collected through cookies and similar technologies to improve our site's functionality.
Te Whakamahi i ō Mōhiohio (How We Use Your Information)
Ka whakamahia ō mōhiohio hei whakarato i ngā ratonga pai rawa atu ki a koe. Your information is used to:
- Provide accurate quotes and estimates for our furniture restoration and repair services.
- Fulfill your service requests and deliver the agreed-upon restoration work.
- Communicate with you regarding the status of your project, appointments, and invoicing.
- Process payments for services rendered.
- Improve our services offer, including antique furniture repair, modern furniture repair, joinery repair, veneer replacement, French polishing, upholstery repair, furniture painting and finishing, structural repairs, scratch and dent removal, and custom furniture modifications.
- Maintain accurate records for accounting and legal compliance.
- Analyze website usage to enhance user experience and site functionality.
Te Tiri i ō Mōhiohio (Sharing Your Information)
E kore mātou e hoko, e riihitini rānei i ō mōhiohio whaiaro ki te hunga tuatoru. We do not sell, rent, or lease your personal information to third parties. We may share your information only in limited circumstances:
- With trusted third-party service providers who assist us in operating our business (e.g., payment processors, IT support). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- When required by law, such as in response to a subpoena, court order, or other legal process.
- To protect the rights, property, or safety of Kiwi Furniture Restorers, our customers, or others.
Te Haumarutanga Mōhiohio (Data Security)
Ka whakapau kaha mātou ki te tiaki i ō mōhiohio. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Ō Motika (Your Rights)
Kei a koe te mana ki te uru atu, ki te whakatika, ki te ūkui rānei i ō mōhiohio whaiaro. Under New Zealand privacy laws, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete personal information.
- Deletion: Request erasure of your personal information, subject to legal and contractual obligations.
To exercise these rights, please contact us using the details provided below.
Ngā Pūkoro (Cookies)
Ka whakamahia e tēnei paetukutuku ngā pūkoro hei whakapai ake i tō wheako. Our online platform uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
Ngā Huringa ki Tēnei Kaupapahere Tūmataitinga (Changes to This Privacy Policy)
Ka whakahou pea mātou i tēnei kaupapahere i ia wā. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.
Me Whakapā Mai (Contact Us)
Mēnā he pātai āu mō tēnei Kaupapahere Tūmataitinga, tēnā whakapā mai ki a mātou ki:
Kiwi Furniture Restorers
145 Ponsonby Road, Level 1
Auckland, Auckland 1011
Aotearoa (New Zealand)